Don’t see your question below? Reach out to us and we’ll be happy to help!

General Inquiries: thebrightsideapothecary@gmail.com
Phone: 1-323-206-2121

1. Where are your products made?

  • The Bright Side is dedicated to offering high-quality, all organic products sourced from right here in the USA!

2. Are your products FDA-approved?

  • While our products are manufactured in FDA-registered facilities, it’s important to note that dietary supplements, including natural health products, are not typically approved by the FDA. However, we adhere to strict quality and safety standards to ensure our products meet or exceed industry guidelines.

3. How do I know if a product is suitable for me?

  • We recommend consulting with a healthcare professional before starting any new health regimen, especially if you have pre-existing health conditions, are pregnant, nursing, or are taking prescription medications.

4. Can I take multiple supplements together?

  • Many of our supplements are designed to complement each other, but it’s advisable to consult with a healthcare professional to ensure compatibility and prevent any potential interactions.

5. Are your products suitable for vegetarians or vegans?

  • We offer a range of vegetarian and vegan-friendly products, clearly labeled for easy identification. Look for the relevant symbols on product pages.

6. Are your products allergen-free?

  • While we take measures to minimize cross-contamination, some products may be processed in facilities that handle common allergens. Please check product labels and descriptions for specific allergen information.

7. How do I store the products?

  • Store products in a cool, dry place, away from direct sunlight. Follow any specific storage instructions provided on the product label.

8. What is the shelf life of your products?

  • Each product will have an indicated expiration date on the packaging. Please use products by this date for optimal effectiveness.

9. Can I return a product if I’m not satisfied?

  • Yes, we offer a satisfaction guarantee. Please contact us at thebrightsideapothecary@gmail.com for detailed information on the return process.

10. Do you offer international shipping?

  • Currently, we only ship within North America. Please contact our customer service for information about international shipping options.

11. Do you offer discounts for bulk or wholesale orders?

  • Yes, we offer special pricing for bulk and wholesale orders. Please reach out to our sales team for more information.

12. How can I get in touch with customer support?

  • You can contact our customer support team via email at thebrightsideapothecary@gmail.com. We’re here to assist you!